1. For new customers
placing their first order we recommend calling our customer service numbers from Monday to Friday 8am - 5pm: Phone: +372 7 333 005 Mobile: +372 52 883 13 2. We send out the order forms. 3. Pleasefill in the order form thoroughly- that way you spare the time of your clients/patients. In case the order form is not filled in properly, we will contact you to specify the information needed.
4. If you have any questions regarding filling in the order form please contact our customer service.
5. Before packaging please disinfect all impressions and also mark it on the order form where applicable.
6. When packaging the impressions, make sure the order form does not get wet.
7. When sending the parcels mark the receiver as shown below:
Erakliinik Dentes AS Ropkamõisa 10 50113 Tartu Estonia
New customers please contact the customer service to consult about the due-time and payment terms in prior. We are more than happy to help you with your questions!